Welcome to Sawyer. These Terms of Service ("Terms") apply whenever you browse our website, use our services, or purchase products from us. Please review them before using the site.
1. General Terms
By using this website, you agree to follow these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, please discontinue use of the website.
2. Customer Accounts
Some features may require an account. You are responsible for maintaining accurate account information and keeping your login credentials confidential. Please notify us promptly if you believe your account has been accessed without authorization.
3. Product Details
- We aim to provide clear and accurate product information.
- Images are provided for reference and may appear different depending on your screen.
- Product specifications, availability and descriptions may be updated from time to time.
- We may limit quantities or discontinue products when necessary.
4. Orders
When you place an order, you agree to provide accurate billing and delivery information. An order confirmation indicates that we have received your request. We reserve the right to review, reject or cancel an order when appropriate.
5. Payment & Charges
All available payment methods and applicable charges are presented during checkout. Your payment may be handled by a secure third-party payment service. You confirm that the payment information you provide is valid and that you are authorized to use it.
6. Shipping
- Shipping methods and estimated delivery windows may vary by destination.
- Carrier delays and circumstances outside our control may affect delivery times.
- Please check your shipping information carefully before completing an order.
- Any applicable duties, taxes or customs charges are handled according to the rules of the destination.
7. Returns & Refunds
Returns and refunds are handled according to our applicable return policy. If you need assistance with an order, contact [email protected] and provide your order number and relevant details. Refund processing times may vary depending on the payment provider.
8. Website Availability
We work to keep our website available and functioning properly, but we cannot guarantee uninterrupted access at all times. Maintenance, technical issues or circumstances beyond our control may temporarily affect the website.
9. Intellectual Property
All original website content, including designs, text, graphics and logos, belongs to Sawyer or its respective licensors. Unauthorized use, reproduction or distribution is not permitted.
10. Responsible Use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, upload harmful material, or use our services for fraudulent or unlawful purposes.
11. External Links
Our website may contain links to external websites or services. These third-party sites operate independently, and their content and policies are outside our control.
12. Changes
We may revise these Terms from time to time to reflect changes in our services or legal requirements. The latest version will always be made available on this page.
13. Consumer Rights
Nothing in these Terms is intended to remove or limit any rights or protections that apply to you under mandatory consumer protection laws.
14. Contact Us
For questions, concerns or assistance regarding these Terms, please contact [email protected].